Mikael Yan (CEO of ManyChat): What is a Chatbot? - #13
Mikael Yan shares how ManyChat’s innovation reshaped the Messenger Marketing industry, with businesses sending 20 billion messages a month via the platform.
In this episode, Alex Quin talks with Mikael Yan, an entrepreneur who is revolutionizing how businesses are interacting with their customers. Mikael is the CEO of ManyChat, a messenger bot platform that is sending around 20 billion messages a month between businesses and customers. Mikael shared how he came up with this innovative company, the struggles he faced building ManyChat, and how ManyChat will change the Messenger Marketing industry.
Listen in to find out why messenger bots is a tool that will change your business and how ManyChat can improve subscribers communication.
In this conversation, Mikael and I shared:
[1:35] What is ManyChat?
[7:00] How did you get interested in technology?
[10:25] Getting people interested in ManyChat
[12:10] Sticking with your business when it’s difficult
[13:30] Inspiration for your entrepreneurial hustle
[14:15] Dealing with rejection and failure
[21:18] What is a chatbot?
[23:00] Here’s how a chatbot could work in a restaurant
[26:55] How effective are chatbots?
[27:42] Alex’s reasons for getting started with ManyChat
“At some point, we should persist long enough until something happens.”
“That’s basically what you do as a CEO, communication.”
“Forty people said ‘no’ to us.”
Mikael on LinkedIn | Mikael on Twitter
IG: @alexquin
Twitter: @mralexquin
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Alex Quin is a full-stack marketing expert and global keynote speaker. Founder and Chief Marketing Officer of UADV Marketing - a member of the Forbes Agency Council.